The protection and privacy of your data is one of our top concerns.

Therefore, we have adopted a privacy policy that complies with the provisions of Regulation (EU) 2016/679 of the European Parliament and the Council – General Data Protection Regulation (GDPR) – and other applicable legislation on privacy and data protection, including local legislation that complements the GDPR. The specific data that will be processed, treated, and how they will be used, largely depends on the services you have requested and agreed upon with us.

Your data will be processed, treated, and properly safeguarded by Colourtrip. Therefore, this company is responsible for processing personal data under the provisions of the General Data Protection Regulation for the purposes and effects set out therein.

At Colourtrip, we respect your right to privacy. The data requested is intended for the provision of the service you have requested, and no personal data are collected that are not necessary for the provision of the service or without your consent.

Interaction with Colourtrip’s services, portals, and sites does not require user information unless, for expressly identified purposes, registration is declared necessary and authorized by the user under the following terms.

For issues related to the processing of your personal data, please contact us using the following means:


Colourtrip as the data controller:

  1. Ensures that the processing of your personal data is carried out for the purposes for which they were collected or for compatible purposes;
  2. Collects, uses, and retains only the personal data necessary for the purpose in question;
  3. Does not engage in any transmission of personal data for commercial or advertising purposes;
  4. Processes personal data for legally prescribed purposes or the provision of services at your request.


Customer Management


We process and store your personal data to the extent necessary for the fulfillment of applicable contractual and legal provisions. In this regard, the personal data processed will be retained for the strictly necessary period for the provision of contracted services, as well as for compliance with tax and legal obligations.




With your consent, we will process your data to send you information about our products and services that best meet your needs and/or desires. This data processing will only be carried out with your consent, provided when you request the provision of a service. If you consent, this means you are agreeing to receive marketing communications by email and SMS. This consent extends to the sharing of data with third parties who manage social networks, such as Facebook, for social media marketing campaigns. Regardless of the above, consent for the processing of personal data for direct marketing purposes can be withdrawn at any time. Your data will be retained for this purpose for an indefinite period.


Other Questions

Will my information be shared with others?


Your personal information will not be disclosed to third parties. Exceptionally, your personal data may be processed by companies subcontracted by Colourtrip, primarily for website hosting, email, responding to user questions about services, sending information about new services and products, and special offers. These companies receive only the personal data necessary for the provision of the service in question. Your data will be processed exclusively within the European Union space.


What Are My Rights?


Colourtrip guarantees all your rights regarding the processing of your data under the GDPR, including the right to information, the right to rectify your data, the right to erasure, the right to restrict processing, the right to object, and the right to data portability. In addition, you have the right to complain to a data protection authority under the GDPR. You can request a copy of the consent you have given at any time. You can revoke your consent for the processing of your data at any time, where processing is based solely on that consent, such as for direct marketing. Please note that revocation and objection do not have a retroactive effect, meaning that processing carried out before revocation or objection will not be affected.


Can I Revoke My Consent Later?


If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this does not affect the legality of the processing carried out based on the consent previously provided or subsequent processing of the same data based on another legal basis, such as contract fulfillment or legal obligation to which Colourtrip is subject. If you wish to withdraw your consent, you can contact us by letter, phone, or email.


Do you have any questions?

If you still have any questions regarding the processing of your personal data or wish to exercise any of your rights, please contact us, alternatively through the following means:

Telefone: +351 924 163 691

Morada: R. Frei Fortunato de São Boaventura 8, 1900-381 Lisboa